ROBOTIC PROCESS AUTOMATION
Robotic Process Automation (RPA) is a subset of Intelligent Automation software that mimics human behavior to execute rule-based processes with limited or no intervention from humans. If your organization have any processes that fall under below categories are potential candidates for automation.
- manually done today
- involve highly repetitive tasks
- rule based tasks
At VHS, we take up RPA engagement in a systematic way by following 3 step approach as described below:
PROCESS IDENTIFICATION
In this step, we review proposed processes for automation and add qualified processes to backlog. We identify data needed for matrix and assign data collection.
SCORING AND PRIORITIZATION
In this step, we score and prioritize processes leveraging matrix data and kick off preliminary process flow design discussions.
AUTOMATION DESIGN
In this step, we Draft RPA automated functional design for selected sub-process, Identify opportunities to optimize before automation (time-boxed) and Discuss automation progression/increments for end-to-end processes.
A typical business process scenario before and after implementation of RPA in an organization:
